Terms of service
Last updated: August 19, 2026
These Terms govern your use of the Kooky Pawsies website and your purchases from us.
By using our website or placing an order, you agree to these Terms.
1. Website Use
You may use our website only for lawful purposes. You may not use it to commit fraud, interfere with its operation or security, gain unauthorized access, distribute malicious software, impersonate others, or violate applicable law.
2. Products
We make reasonable efforts to keep product descriptions, photographs, prices, and other information accurate. Minor differences in appearance, color, or packaging may occur.
Products are subject to availability, and we may discontinue products or correct errors in product listings.
3. Prices and Orders
Prices may change without notice.
We reserve the right to refuse or cancel an order for legitimate reasons, including product availability, suspected fraud, pricing errors, or other circumstances affecting fulfillment.
If we cancel an order after payment has been received, the applicable amount will be refunded.
4. Shipping
Orders generally require 1–3 business days for processing, followed by approximately 6–12 business days for shipping.
These are estimates and are not guaranteed delivery dates.
See our Shipping Policy for additional information.
5. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy.
Nothing in these Terms limits rights that cannot legally be excluded.
6. Pet Product Safety
Our products are intended for pets and should be used only for their intended purpose.
Pets should be supervised while using our products. Discontinue use if a pet shows signs of discomfort, distress, difficulty breathing, restricted movement, or attempts to chew or swallow the product.
Our products are not a substitute for veterinary advice or professional animal care.
7. Intellectual Property
The Kooky Pawsies website and its content, including logos, photographs, graphics, text, and designs, are owned by or licensed to Kooky Pawsies.
You may not reproduce or commercially use our content without permission, except as permitted by law.
8. User Content
If you submit reviews, photographs, testimonials, or other content, you confirm that you have the right to submit it and grant Kooky Pawsies a non-exclusive, worldwide, royalty-free license to use it for business and marketing purposes.
9. Third-Party Services
Our website may use third-party services for payment, shipping, analytics, advertising, and other functions. Those services may have their own terms and privacy policies.
10. Liability
To the fullest extent permitted by applicable law, Kooky Pawsies will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
11. Governing Law
These Terms are governed by applicable law, except where applicable law provides otherwise.
Nothing in these Terms is intended to deprive consumers of rights or protections that cannot legally be waived.
Contact
For questions about these Terms, contact: