Shipping policy
Last updated: August 19, 2026
Order Processing
Orders generally require 1–3 business days to process before shipment.
Orders are generally processed Monday through Friday, excluding major holidays.
Shipping Times
After processing, delivery generally takes approximately 6–12 business days.
The total estimated timeframe is therefore approximately 7–15 business days.
These are estimates and are not guaranteed delivery dates.
Tracking
Tracking information will be sent to the email address associated with your order once it becomes available.
Tracking may take some time to update after shipment.
Delays
Delivery may take longer due to circumstances outside our control, including carrier delays, severe weather, holidays, high shipping volumes, transportation disruptions, incorrect shipping information, or customs processing where applicable.
If we cannot ship an order within the promised timeframe, we will provide the notices and options required by applicable law.
Incorrect Addresses
Customers are responsible for providing an accurate and complete shipping address.
If you notice an error, contact us as soon as possible. We will make reasonable efforts to correct it before processing, but changes may not be possible after processing or shipment.
We are not responsible for delays or additional costs resulting from an incorrect or incomplete address provided by the customer.
Lost or Damaged Packages
If tracking shows that a package was delivered but you cannot locate it, first check your delivery area and, where appropriate, contact the carrier.
If your order arrives damaged, retain the product and packaging and contact us with your order number and clear photos of the damage.
We will review the situation in accordance with our Return & Refund Policy.
Contact
For questions about shipping or this policy, contact: