Refund policy
Last updated: August 19, 2026
We want you to be satisfied with your purchase. This policy explains when returns, replacements, and refunds are available.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or different from what you ordered, contact us within 30 days of delivery.
Please provide your order number and clear photos or video showing the issue. We may request photos of the packaging when relevant.
After reviewing your request, we may provide a replacement or refund.
Please do not return an item before receiving return instructions.
Returns
Eligible returns may be requested within 30 days of delivery.
Returned items must generally be unused, in their original condition, and in their original packaging where applicable.
Certain products may not be eligible for return due to their nature or applicable law.
Return Shipping
For returns that are not due to a defective, damaged, or incorrect item, the customer is generally responsible for return shipping costs.
For defective, damaged, or incorrect items, we will provide appropriate return instructions where a return is required.
Refunds
Once an approved return has been received and inspected, we will notify you whether the refund has been approved.
Approved refunds are generally issued to the original payment method. Processing time may vary depending on your payment provider or financial institution.
Order Cancellations
If you wish to cancel an order, contact us as soon as possible. Because orders may begin processing shortly after being placed, cancellation cannot be guaranteed once processing has begun.
Nothing in this policy limits any rights or remedies that cannot legally be excluded under applicable law.
Contact
For questions about returns, refunds, or this policy, contact: